Shipping policy

Shipping Policy

Last updated: March 18, 2026

1. Overview At Nestora, we strive to deliver your orders quickly and reliably. Please read our shipping policy carefully to understand how we process and ship your orders.

2. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation
• Orders placed on weekends or public holidays will be processed on the next business day
• You will receive an email confirmation with tracking details once your order has been shipped

3. Shipping Destinations We currently ship to addresses within India. For international shipping inquiries, please contact us at webb2960@gmail.com.

4. Shipping Methods & Estimated Delivery Times

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

5. Shipping Charges

• Shipping charges are calculated at checkout based on your location and chosen shipping method
• We offer free standard shipping on orders above a certain order value (as displayed at checkout)

6. Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use this to track your order through our courier partner's website.

7. Delays & Lost Shipments

• Nestora is not responsible for delays caused by courier partners, customs, or natural events
• If your order has not arrived within the estimated delivery window, please contact us at webb2960@gmail.com
• In the rare case of a lost shipment, we will work with the courier to resolve the issue promptly

8. Damaged or Incorrect Items If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery at webb2960@gmail.com
• Include your order number and photos of the damaged/incorrect item
• We will arrange a replacement or refund as applicable

9. Address Accuracy

• Please ensure your shipping address is correct at the time of placing your order
• Nestora is not responsible for orders delivered to an incorrect address provided by the customer
• If you need to change your address, contact us immediately at webb2960@gmail.com before the order is shipped

10. Contact Us For any shipping-related queries, please reach out:

• Email: webb2960@gmail.com
• Website: www.nestora.info